PGP Desktop 9.0

PGP Support Forums

I have long been a user of PGP and a happy customer for years. However, I am very dissatisfied with PGP Desktop 9.0. This product is sub-standard and unfit for distribution but was rushed to market with MANY complaints unresolved. If you wish to see for yourself, click the link to the support forum and read some of the issues that have been addressed there. PGP Corp seems to have no intention to resolve any of these issues in a timely manner. There are a few caring technicians from the company who have come on the forums and attempted to help. However, the company management has given no assurance nor apologies for the problems that continue to plague the program. One begins to wonder if PGP Corp is taking its customer service lessons from Microsoft. This is disheartening. Until the company makes corrections to this software, I recommend that you stick with version 8.1 of PGP desktop. Any review that comes out in support of PGP Desktop 9.0 before these corrections are made is simply not giving you the whole truth. BUYER BEWARE!