Tuesday, May 16, 2006

Power Is Shut Off Over One Cent - Netscape News

Power Is Shut Off Over One Cent - Netscape News

This is a sin... absolutely outrageous. CMS Energy Corporation should be fined heavily for this action. Leaving a senior citizen without power for 7 hours over a penny? Sick - it's just sick. Utility companies are monopolies, make ridiculous profits and have some of the worst customer service records. Why do we allow them to kick us around? The time has come to take a stand against this economic rape that is occurring at the hands of companies that supply our energy. They can interview as many energy company CEO's and run as many sappy stories on the oil companies as they want, but the media does not have me fooled. The folks in the lower 2/3 of this economy are being financially drained.

Monday, May 01, 2006

Sprint Local Switching Pains??

We are Sprint local service customers and have been since the days when they were a small rural telephone service provider called United Telephone Service. They have served our area well. Alas, they are now spinning off their local business to become a company called Embarq. I am sure that the purpose of the spinoff is to make it easy to sell that portion of the business. It may be simply coincidence but ever since the announcement of the switch to Embarq, my local telephone number (land line) has been crossed with a Sprint/Nextel company number. This has created some very interesting phone bills and some very strange calls at all hours, including calls from Sprint International operators asking if I will except collect calls that are originating from outside the U.S. We only know 1 person living outside the U.S. and he does not call us collect. This has been going on for 3 months or more and has become a cause of stress and frustration with us. If anyone has suggestions on what our next steps should be, we would appreciate the advice. There have been 3 "trouble tickets" placed and supposedly resolved on this issue, but the problem remains.